She has served as a leadership coach for 15 years, most recently in an external capacity. During that time, Susan completed 23 years at a financial institution in various leadership capacities, including strategic planning and new product development. In that role, she also co-led and served as a coach in a transformational leadership program delivered to middle and upper level managers.
Susan holds a BS in Medical Communications and MBA in Finance Concentration from The Ohio State University. She is a part-time faculty instructor at
Her client base includes retail, financial services, insurance and other service and manufacturing organizations.